Nursing Homes
Closing the Communication Gap in Long-Term Care
Turning everyday conversations into shared understanding—strengthening the bond between residents, families, and the people who care for them.
Our Nursing Home Solution
Resident Connect
An AI-powered communication platform designed for long-term care. By converting routine verbal updates into clear, role-specific information, RC boosts resident well-being, builds family trust, and simplifies compliance—without adding paperwork for frontline staff.
Multiple Synchronised Outputs for Every Care Situation
Resident Connect instantly produces tailored communications for residents, families, and staff from a single conversation.
Resident Updates
Large-print or audio "Today's Plan" cards that keep residents informed and reassured about their daily activities.
Family Portal
Positive micro-updates and weekly digests in the secure Family Portal that build trust and keep families connected.
Clinical Records
Structured SOAP/SBAR notes auto-entered into care-planning systems plus inspection-ready communication logs.
The Communication Challenge
Effective communication is central to quality nursing-home care, yet gaps persist across all levels of interaction.
Resident Uncertainty
Residents are unsure what each day holds, affecting mood and cooperation.
Family Disconnect
Families rely on sporadic calls that focus on problems rather than everyday wins.
Documentation Burden
Staff are tied up with documentation, reducing direct care time.
Compliance Struggle
Homes struggle to generate inspection-ready evidence of engagement.
How Resident Connect Works
Simple, seamless integration into existing care routines with powerful AI behind the scenes.
Capture
Staff use a discreet badge or room microphone to capture spoken updates during regular care activities.
Analyse
RC transcribes and analyses speech in real time, referencing the resident's care record for context.
Distribute
The platform instantly produces multiple synchronised outputs, each tailored to its specific audience.
Real-World Applications
From morning rounds to incident reporting, Resident Connect transforms every care interaction.
Morning Care Round
Residents start the day informed and reassured with personalised daily plans.
Mealtime Feedback
Families receive bite-sized positive updates that build trust and connection.
Therapy Sessions
Motivational progress updates for residents and clear achievement reports for families.
Incident Reporting
Instant plain-language alerts to next-of-kin plus safeguarding forms for staff.
Transforming Care Outcomes
Resident Connect delivers measurable improvements across all aspects of nursing home operations.
Enhanced Resident Well-being
Clear communication reduces anxiety and boosts cooperation, leading to better quality of life and improved health outcomes.
- Reduced anxiety levels
- Improved daily cooperation
- Better mood scores
Family Confidence & Advocacy
Transparent updates turn worried relatives into supportive partners in the care process.
- Reduced family enquiries
- Increased trust levels
- Positive feedback culture
Staff Efficiency
Less paperwork and automated documentation means more time for direct, hands-on care.
- Reduced documentation time
- Automated record keeping
- More direct care time
Regulatory Readiness
Auto-generated evidence for person-centred communication standards and CQC compliance.
- CQC compliance evidence
- Automated audit trails
- Quality assurance metrics
Ready to Transform Your Care Communication?
Join the pilot programme and discover how Resident Connect can strengthen the bonds between residents, families, and care teams.